Updated at 2021-04-02

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  -Company: when this policy mentions Company, we, us, or our, it refers to Musical Voyage, that is responsible for your information under this Return & Refund Policy.
  -Customer: refers to the company, organization or person that signs up to use the Musical Voyage Service to manage the relationships with your consumers or service users.
  -Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Musical Voyage and use the services.
  -Service: refers to the service provided by Musical Voyage as described in the relative terms (if available) and on this platform.
  -Website: Musical Voyage site, which can be accessed via this URL: www.ibomusicalvoyage.com
  -You: a person or entity that is registered with Musical Voyage to use the Services.

Return & Refund Policy

Thanks for shopping at Musical Voyage. We appreciate the fact that you like to buy the digital files we build. We also want to make sure you have a rewarding experience while you are exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Musical Voyage. We will be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Musical Voyage, you agree to the terms set forth below along with Policy.

If there is something wrong with the digital file you bought, we will do our best to remedy the issue through additional upload attempts. However, if you are not happy with it, you will not be able to issue a refund for your item.

Refunds

We pride ourselves on serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.


We follow certain policies to ensure transparency, efficiency and quality customer care:

  -We DO NOT allow returns on sold products – online or in retail outlets.
  -Refunds are NOT given for any purchases made – be they online or in retail store.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

Via Email:  support@ibomusicalvoyage.com